Terms of service

Terms of Service

Overview
This website is operated by Singer Sewing Outlet (operated by Live Retail Ltd, Company No. 15132628). Throughout the site, the terms “we”, “us”, and “our” refer to Singer Sewing Outlet. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced here and/or available by hyperlink.

Any new features or tools added to the current store are subject to these Terms. You can review the most current version of the Terms at any time on this page. We may update these Terms by posting changes on the website; continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country or territory of residence, or that you are the age of majority and you have given us consent to allow any minor dependents to use this site. You must not use our products for any unlawful or unauthorised purpose, nor violate any applicable laws (including intellectual property laws). You must not transmit any malware or harmful code. A breach of the Terms may result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment card data) may be transferred unencrypted over various networks and adapted to technical requirements. Payment card data is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings are for convenience only and do not limit these Terms.

3. Accuracy, Completeness & Timeliness of Information

Information on this site is provided for general guidance and may not be current, complete, or accurate. Any reliance is at your own risk. Historical information is provided for reference only. We may modify site contents at any time without an obligation to update information.

4. Modifications to the Service and Prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.

5. Products or Services

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are handled in accordance with our Refund & Returns Policy. We have made every effort to display product colours and images accurately, but displays can vary.

We may limit sales of products or services to any person or jurisdiction and may limit quantities. Product descriptions and pricing are subject to change without notice. We may discontinue any product at any time. Any offer is void where prohibited.

6. Accuracy of Billing & Account Information

We may refuse or cancel any order and may limit or cancel quantities per person, household, or order (including orders placed under the same account or using the same payment method, billing, and/or shipping address). If we change or cancel an order, we may attempt to notify you via the contact details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details as needed. For more information, please review our Refund & Returns Policy and Shipping Policy.

7. Optional Tools

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Your use of such tools is entirely at your own risk and discretion, and you should ensure you agree to any applicable third-party terms.

8. Third-Party Links

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and will not be liable for any third-party materials, websites, products, or services. Review third-party policies before engaging in transactions.

9. User Comments, Feedback & Submissions

If you send submissions (e.g., contest entries, reviews, ideas) you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, without obligation to maintain confidentiality, compensate you, or respond. You warrant your submissions do not infringe third-party rights and are free of malware. You may not use a false e-mail address or mislead us or third parties as to the origin of content.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

From time to time there may be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct and update information or cancel orders if any information is inaccurate, at any time and without prior notice.

12. Prohibited Uses

In addition to other prohibitions set out in these Terms, you must not use the site or its content for: unlawful purposes; to solicit unlawful acts; to violate applicable laws; to infringe intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; to transmit malware; to collect personal information of others; to spam or scrape; for obscene or immoral purposes; or to interfere with security features. We may terminate access for violations.

13. Intellectual Property & Trademarks

All content on this site (including text, graphics, logos, and images) is owned by or licensed to us and is protected by applicable intellectual property laws. Singer is a registered trademark of The Singer Company Limited, S.à r.l., part of SVP Worldwide. Use of any trademarks without permission may violate applicable laws.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. The Service and all products are provided “as is” and “as available” (except where expressly stated). To the maximum extent permitted by law, we shall not be liable for any indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Singer Sewing Outlet, Live Retail Ltd, and our affiliates, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from claims arising out of your breach of these Terms or violation of any law or third-party rights.

16. Severability

If any provision of these Terms is held unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of remaining provisions.

17. Termination

Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless and until terminated by you or us. If we believe you have failed to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for amounts due up to and including the date of termination.

18. Entire Agreement

Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms, together with any policies or operating rules posted on this site, constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguities shall not be construed against the drafting party.

19. Governing Law

These Terms and any separate agreements whereby we provide you services are governed by and construed in accordance with the laws of England and Wales.

20. Changes to Terms

You can review the most current version of the Terms at any time on this page. We may update these Terms from time to time by posting changes on the website. Your continued use of the website following changes constitutes acceptance of those changes.

21. Contact Information

Questions about the Terms should be sent to hi@singersewingoutlet.co.uk.

Company Information

Singer Sewing Outlet is operated by Live Retail Ltd, a company registered in England and Wales.

  • Company name: Live Retail Ltd
  • Company number: 15132628
  • Registered office: Sas House, Friarswood, Chipperfield Road, Kings Langley, WD4 9JB, United Kingdom
  • Trading address: Unit 15, Sunderland Estate, Church Lane, Kings Langley, WD4 8JU, United Kingdom
  • Phone (UK): 0800 050 2232
  • Phone (International): +44 1923 920 677
  • Email: hi@singersewingoutlet.co.uk

For customer support, sales, and technical enquiries, please visit our Contact Page.