Extended Christmas Exchange Policy

We know sewing machines and overlockers make wonderful Christmas gifts, so we’re offering an extended exchange period this festive season.

- This policy applies to all sewing machines and overlockers purchased as Christmas gifts supplied by Singer Sewing Outlet.

- Gifts may be exchanged for another model of the same or higher value (any price difference must be paid). Refunds are not available under this policy.

- The original box, inner packaging, and all included accessories must be retained and returned in full.

- The machine must remain unused prior to 25th December 2025. Any evidence of use prior will invalidate eligibility for exchange.

- Exchanges can be arranged up to 25th January 2026. After this date, our standard returns and exchange policies will apply.

To arrange an exchange, please contact our customer service team with your order details.