When you purchase a machine from Singer Sewing Outlet you have full access to Singer UK's sewing support team. Their talented team of seamstresses can guide you through any issues you have with your machine or guide you through it's features. It's a fantastic resource and gives fantastic peace of mind. If you experience difficulties with your Singer product, Singer will make every effort to assist you in solving your problem. The Singer helpline is available weekdays from 9am to 5pm.